Tuesday, September 24, 2013

Please participate in the FutureGrid user survey

We welcome your feedback all year round, but this week we're conducting an anonymous user survey designed to help us recognize our strengths, identify areas that call for improvement, and focus our time, energy, and resources to most effectively meet the needs of the FutureGrid community.  

We have sent emails to all FutureGrid users.  Please check your inbox and perhaps your spam folder, if necessary.  The survey is brief and should only take a few minutes of your time.  We would appreciate hearing from you in the next day or two.  If you have already responded, we thank you for your thoughtful insights.

We will be sending out a reminder email to users who have not yet responded.  Hopefully you'll receive it and be able to participate.  It means a lot to us when community members take time to share about their experiences with FutureGrid.

We will be reading the survey feedback carefully and factoring it in as we plan for Year 5.  Anything requiring immediate attention from FutureGrid systems and support teams should be addressed through the help ticket system:  https://portal.futuregrid.org/help

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